TL9000 - Overview
TL 9000 was designed specifically for the telecommunications industry. It is based around ISO 9001 and was developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Leadership Forum in response to product and service failures within the industry. TL 9000 is only relevant to those organizations currently engaged in work within the telecommunications industry and who want to implement a certified management system with international recognition. Globalization of the telecommunications industry is driving the need to apply a common set of quality requirements throughout the supply chain